Dare to offer a General SLA

My new column Dare to offer a General SLA is out on Outsource Magazine.

Short break out:

SLA appendices: I’ve seen some bad ones. I’ve seen some good ones. I’ve seen one which was a really good one – and I loved it.

IT service delivery isn’t a senior service provider’s proviso anymore. “We’ve done this for 20 years, no one beats us!” might be a good call but it might also indicate you’re stacked in old habits. Thanks to new service delivery models like cloud computing and techniques like virtualisation etc. almost anyone can deliver quality IT services. It’s really not a problem to deliver for instance an SaaS

My Cloud 2013 predictions

My Cloud 2013 predictions is out on Newvem: The Cloud is dead! Long live the Cloud!

Short break out:

• We don’t see cloud as a problem. You adopt a cloud service if it fits your business. You install a system/application as part of your on-premise solution if it fits your business. You make them work together; there are some orchestrating apps and people for that.
• It’s not an internal love affair between cloud service providers. It’s not even a love affair between cloud service providers and engaged IT Pros, evangelists, and journalists anymore. A sweet lasting smell of love is obviously starting to arise between cloud services and IT departments and non-IT business people.
• The transfer of legacy

Collection 2 of great posts

It's time for my second collection of great posts. These four are, according to me, connected to each other in two ways: career and orchestration. I will link each post up, give you a short break out and add a short comment of mine.

First, when reading; think about how you can be a part of future IT, in the cloud, in hybrid solutions. Customers, whether to an IT department an ITO, MSP or appl operator,  need support from someone they can trust, their IT need to be orchestrated not only techy, its needed to be orchestrated on all levels

David Linthicums 'Cloud computing: The semi-secret economic equalizer'

Interesting read: Cloud computing: The semi-secret economic equalizer by David Linticum on InfoWorld.

Short breakout:

"As the study illustrates, the cost efficiencies of cloud computing are the same in third-world countries as in the developed world, and up-and-coming nations can leverage data, applications, and infrastructure that were once cost prohibitive. In turn, this increases

"Cloud Smart Meter" for AWS

My friends at Newvem have released its "Cloud Smart Meter" for AWS.

Short quoute about the app:

"The “Cloud Smart Meter,” for AWS, is a native iPad and iPhone application that enables chief information officers (CIOs) and IT managers to gain clear visibility into their AWS costs, risks, and assets while collaborating with their teams and managing their clouds from anywhere and at any time"

Read more: http://www.newvem.com/newvem-introduces-its-cloud-smart-meter-ios-app-for-iphones-and-ipads/

Download from app store: https://itunes.apple.com/us/app/cloud-smart-meter/id566338022?mt=8