Showing posts with label DaaS. Show all posts
Showing posts with label DaaS. Show all posts

Monday, 17 December 2012

My a bit clumsy comment to 'Is Desktop Virtualization The Way To Go?'

I commented the post Is Desktop Virtualization The Way To Go? by Abdul Salam on CloudTweaks last week.

Short break out:
"So now let us look a little deeper on what desktop virtualization brings to the table. 
Here are some of the most notable benefits:
  • Global access through any device that can connect to the internet and have display and input functions like smartphones and tablets.
  • Most virtual desktop solutions also support local storage drives and printers, while others might use some local processing power like graphics and sound processing.
  • Allows for quick integration, upgrade, and change of applications for select user groups, individuals, and globally.
  • Enhance security and data integrity plus easy backup solutions. Minimize data theft

Thursday, 15 March 2012

"Citrix? Usch!" Eller?

Below is my post about Citrix from TeleComputings newsletter No 1 2012. I will translate it to English and do some modification as soon as possible. The title will be like '"Citrix? Wheh!" Or?'

-----------

Tillfällena är många där jag hört kommentaren ”nej, vi vill inte köra Citrix, det fungerar så dåligt” eller ”vi vet att ni har bra tjänster men säg inte Citrix, det är ett skällsord här”. Och jag har funderat många gånger på varför, för min upplevelse och erfarenhet är inte densamma utan egentligen helt tvärtom.

Nu kanske du tänker ”ja vad skulle han annars säga” med tanke på att TeleComputing i mångas ögon är synonymt med Citrix-lösningar. Men ni som känner mig samt läser mina inlägg här och där vet att jag inte hissar upp något som inte bör hissas upp eller skräder orden när jag tycker något är fel. Jag gillar virtuella arbetsplatser. Sen lång tid tillbaka är det Citrix som gjort virtuella arbetsplatsleveranser möjliga på ett bra sätt, om än konkurrensen stadigt ökar på marknaden. Och Citrix är även en del av vårt unika koncept OnDemand som förra året förärades med en ny plattform (= ny och förbättrad teknik, tjänster, processer och funktioner).

Är Citrix = usch och vad beror då upplevelserna som jag tidigare nämnde på?

Monday, 5 March 2012

End of PC era?

Earlier this evening I commented the teasing post "Windows 8 Proves That The Death Of The PC Is Greatly Exaggerated" by Erik Kain (@erikkain) on Forbes.

Short break out:
"Every now and then we hear rumors of the death of the PC. The rise of the tablet, and especially the iPad, makes these rumors far more common. Take this article in the New York Times, titled “As New iPad Debut Nears, Some See Decline Of PC.”

To be fair, it’s a reasonably balanced article, noting in the end that it’s much more likely that tablets and PCs will simply become more indistinguishable.

Friday, 24 February 2012

BYOD-commented...I couldn't resist

Sorry, but I couldn't resist to comment another BYOD-post. Why? Because it was really good and spot on it why BYOD, not consumerization, might not be thats success everyone's buzzing about.

The post: 'BYOD: Good for whom exactly?' by Steven J. Vaughan-Nichols on Computerworld.

Short breakout:
"It would be one thing if companies paid for users' personal equipment and services, but I really fear BYOD is becoming just another way to shift costs off the company budget and onto employee's backs. Worse still, I can see BYOD actually blocking people from being hired.
So, even though I'm a BYOD user through and through, I can't really get behind the idea that BYOD is that great an idea for everyone."
My comment:

First; great read.
 
I’ve promised myself to not comment or write any more “negative” posts about BYO. I don’t want to become the “old grumpy guy”, but BYO has become my windmill (Don Quijote) for the moment. But finally I’ve found some guys who been doing some thinking, beyond the possibility. My point is that almost everyone points to the choice of freedom but never takes the time to think of the possible consequences of implementing a BYO-program.
 
My biggest concern is when the possibility becomes a demand. When the employer demands you to bring a device and the different between keeping the job is a golden support contract connected to the device.
 
I’m pro consumerization and evolution but I’m not that keen to BYO. Instead of a BYO I think companies should consider to implement a wider device policy a CYO (Choose Your Own)-program where employees can choose from a ending list of devices (smartphones, pads, PC, Mac etc.).
 
If you want to read more about my BYOD opinions you can find them on inmaxmind.com. Latest post is the “Last windmill attack!”. But it seems it didn’t become the last one… I couldn’t resist… ;)
 
Short break out from “Last windmill attack!”:
 
“My biggest concerns with BYOD are:
- When it becomes an employer demand that you should bring it and no longer is a possibility.
- Who are able to bring their devices – “the cool guys”?
- Will the support contract connected to your device be equal to keeping your employment or not?
- The IMHO administrative mess.
- Why people should bring devices. Don’t employers earn the money to provide it, isn’t that included in budget? Shouldn’t then the employer get paid and the company board higher the company revenue demand?
 
With these bullets I stop the main attack. But please keep them in mind.Other people’s concerns seems to be more at risks like management systems, company data access on private devices and how to access the company services. My opinion; these are all techniques and policies issues which can be solved.”

Thursday, 16 February 2012

Comment to ZDNet-post 'Multitenancy & Cloud Computing Platforms: Four Big Problems'

Made a comment on the ZDNet post 'Multitenancy & Cloud Computing Platforms: Four Big Problems' by Eric Lai (@ericylai).

Short break out:
"Outside of the application space, things are well, more stormy. Take the Platform-as-a-Service (PaaS) space. Providers here include Google App Engine, Windows Azure, Salesforce.com’s Database.com, and others.
For enterprises - who usually have much more rigorous requirements than consumers - multitenant cloud platforms have plenty of disadvantages. That goes double for the developers serving those enterprises."
My comment:

Friday, 10 February 2012

Orchestration

Read a new post (Cloud Orchestration starts to play its tune!) on 'how to build a cloud' about orchestration pointing on the systems named or aimed as orchestrators. Interesting and wise read. I recommend the site (orchestrated ;) by @BuildaCloud) for those who like to read about cloud and trends.

Short break out:

"Think of cloud orchestration as an amazing CTO with a wand standing at the front of the IT room directing his team of IT people through the symphony of 24/7 consumer facing IT service. The difference is no amount of people and no size wand is ever going to direct the symphony as well as a nice tidy piece of software specifically written for the job.

Orchestration of your cloud is only part of the puzzle, a big part granted but there is more cool stuff I like to see in my clouds, specifically around reporting and billing so I’m going to stick with cloud enablement as my main catch phrase until such time I find something better!"
As you might know I focus more on the assignment than systems when I talk about orchestration so my comment to this was:

Sunday, 29 January 2012

Comment on ZDNet post

Last night I made a comment on ZDNet to the post 'Your next laptop could have Microsoft's Kinect built into it' by Sean Portnoy.

Short break out:
"Microsoft is finally delivering on its promise to bring Kinect to the PC with official support, but most people would probably assume it would be most useful with a desktop. Nonetheless, it appears that the motion-control technology could also show up on portable systems."

Wednesday, 25 January 2012

Another BYOD-post commented

BYOD must be my windmill (Don Quijote)! ;)

Added a comment to the post 'Cisco: Nearly half of IT managers still against BYOD trend' by Rachel King on ZDNet.

Short break out:
"Tablet computing in the enterprise world is about to hit a major turning point in 2012, but there are definitely some serious roadblocks ahead, according to a new report from Cisco.

Tuesday, 17 January 2012

BYOD 3 – When the possibility becomes a demand

Humans are by nature creatures of habits and have been for ages. They like to know what to do tomorrow, next week and next month. Some people like it more monotonically some like it more varied. During the last decades the staffing business and independent contracting has made big entrances to the market. This type of employment fits some people better some worse. (I won’t go into the staffing business market and independent contracting but on a brief level I think they are devastating to people. Read my first sentences and you understand why. ) Normally young people are more or less forced into this type of employment. On the other hand it can be a gold mine if you are really good on something but then you most probably also has a buffer when between assignments because of the good salary. But in most cases people like to be permanently employed. It is safer and you know what to do tomorrow, next week and next month as long as you do your work, behaves and the company works ok.

Wednesday, 16 November 2011

#CloudWisdom 10

Virtualization will continue to emerge and will be the key to UI cloud services.

Thursday, 10 November 2011

BYOD 1 – What is, why trend

Can BYOD be all things good? I would say; yes for the individual hip young guys but in general; no.

I have been thinking a couple of weeks about BYOD. Right now I cannot really say; yes, I like it and it’s the future – hurrah!

First; this article will be more on a philosophy and maybe even on a political level. Some might even call me bad things. It is based on how society’s and employment works and I know it differs a lot between countries, definitely Sweden versus the US. Since being Swedish I’m more familiar with the Swedish society and if I fail trying to put this on an international level I apologize. The main purpose is to look at BYOD from another perspective and not to discuss societies and country rules and laws. Neither will I focus on technique nor how software works. It is about the trend BYOD.

The article is build up in three parts. In the first part I will focus on what BYOD is and why it has become a trend. The second part will be about for whom the trend is available for and has a relevancy in a 1-5 years perspective. Third and last part will be about when the possibility becomes a demand and have a relevancy in a 5-15 years perspective, maybe even less.

What is

Bring Your Own Device, or BYOD, is what it says; you can bring your own device and this to your work. It started with BYOC (bring your own computer) but today we have pads, smart phones and computers so Device wraps it up better. The own device can be your true own device and it can be sponsored or loaned from your employer. When sponsored the employer gives you x amount of money to buy the computer equipment you want and need. When loaned the employer loans you x amount of money to buy the computer equipment you want and need. Beware of; who owns the device if you end your employment; taxes if your government counts it like benefits above your salary. BYOD is about to use the computer/device you want and fits your needs best.

For the employer BYOD means they have to solve compatibility issues and license agreement rules when delivering the IT services to different communication links, operating systems and devices, owned by other than the company. Some functions and systems to be considered:

- Storage and security solutions to store company and user data
- Security to be sure connecting devices and users are the correct ones. Attacks might increase because of BYOD
- Virtual desktop solutions to provide IT services to multiple device standards
- Orchestrator-tool to support and manage all the different devices

And they all have to be excellent.

The trend

Well, is it a trend? Yes, definitely.

I really don’t know why BYOD has become a trend and why people really want to bring their own device to work. Is it only the choice of freedom that calls or is it an underlying lobby organization making the call. Well, in some way it is true but the “organization behind” spells consumerization and the explosion of tablets. Consumerization is when consumers bring trends and technique to business instead of the opposite. The BYOD trend should really be ascribed to Apple and as Victoria Barret says; “thanks Apple”.

Victoria Barret, Forbes, ‘Thanks Apple: The B.Y.O.D. Trend

“This might be what makes the B.Y.O.D. short-hand so apt. It is like a B.Y.O.B. dinner. Your IT department will supply the meat and potatoes (think chunky, salty ERP systems), but if you want to have a really good time, you’re left to your own devices.”

I would say the trend has evolved and emerged because of Apple and young people born in late 80’s and early 90’s. Young people who love the choice of freedom and who definitely love Apple, which many employers don’t, or haven’t implemented. Remember these users are the early adaptors and should really be handled with respect. They represent present and future users and leaders. If they continue loving the choice of freedom or gets “boring” when they grow older, like me, we will notice. But they are the influencers of BYOD and many things right now and next x0’s will probably inherit their strength. To the young people’s influence add social networking that are easy to use on pads and smart phones. Social networking you want to bring with you everywhere even to work. So thanks Apple for the BYOD trend, whether you like it or not.

My point

Personally I’m really not that keen bringing my own devices to work with. One of many reasons is because I’ve paid for it and no one has told me my salary should go to working equipment’s. But hey, I’m 41 years “young” so maybe I’m not the primary target. Anyway, some might say; “but you wearing your own clothes”. I am not going in to that discussion…

It might be like Victoria Barret says, or maybe; you might feel so. You want to use cooler or better devices than your employer can offer. Or maybe; you want to use Mac’s and almost every employer offers Windows PC’s. And maybe; you want to use a tablet or smartphones but your employer only uses PC’s and standard phones/mobiles.

As an employee you can always ask yourself; are you responsible for making meat and potatoes or making really good times?

As an employer you definitely should ask; how can we attract good people? Offer attractive devices or go for the BYOD? Should we give the employees really good times even if they only should make meat and potatoes?

What happens if employer offers more attractive devices i.e. iPad’s, Galaxy’s, iMac’s etc.; will the BYOD trend drop dead?

What happens when vendors only sell one hardware and one license instead of two; will the BYOD trend drop dead?

Reading articles

I have read about 10-15 different BYOD-articles the last couple of week, some of them sponsored. I would say all of them either praises or tell us “think about’s” about BYOD but no one questions the concept. Here are some examples.

Citrix BYO - www.citrix.com/byo

"Trying to cope with the flood of personal and non-traditional devices at work? You don’t need an IT floodgate. Embrace employee-owned devices. Rising employee expectations, virtual workstyles and limited IT budgets all require a radical shift in business processes.”

Basically Citrix virtual desktops/apps with a BYOD touch.

Gartner in there ‘Gartner Report BYOC checklist’ (you have to register)

“Key Findings
The benefits of an employee-owned notebook program include freedom of managing nonstrategic assets; more time for IT staff to focus on high-value, high ROI initiatives; a more attractive workplace to attract new hires; and increased user productivity.


Lots of embracing and great recommendations but…no critique. And Gartner is in contrast to Citrix an analytics company. Of course this is a guide so no real analyze about BYOD itself, and it is a really good guide everyone should read before even thinking about a BYOD roll out.

Charles Bess, Enterprise CIO Forum, ‘Are there 5 top reasons CIOs should allow a Bring Your Own Device (BYOD) policy?

“I was reading a post from one of the security experts at HP titled: Top 5 Enterprise Security Challenges with "Bring Your Own Device." When it comes to allowing employees to use their own devices at work, there are some real support, data control and security issues, but the blog post made me wonder: Are there 5 top reasons CIOs should encourage a “bring your own device” policy?”

Bringing some issues up…but drops them a bit too easy.

Jeffrey Burt, eWeek, ‘HP Unveils Business Services for Mobile Applications

"HP and its rivals, including Cisco System and Juniper Networks, are rapidly rolling out solutions to help businesses deal with the growing BYOD trend, which has been fueled by the rising use of Apple iPhones and Google Android-based smartphones and, more recently, tablet PCs driven by the popularity of Apple’s iPads. The trend is toward greater use of mobile devices, and a greater demand by workers to use their own devices—rather than ones issued by employers—to access the corporate network.”And so it continues. Of course companies developing devices and management tools can’t speak negative – this is business. But I’m a bit confused about the general “fresh” attitude from journalists and analytics.

A good one about challenges with BYOD by Paul Schwartz, HP, which Charles Bess refers to: ‘Top 5 Enterprise Security Challenges with "Bring Your Own Device"’, here’s one of them:

5. Who pays? – enterprises need to decide who should pay for the mobile device, who pays for data charges, and who should pay for business related apps. Data charges while roaming abroad can be particularly significant.”

I will end up with a great debate between Ken Hess and Heather Clancy on ZDNET called ‘Reality vs Pipe dream

Ken Hess: “Almost everyone owns an advanced phone and a laptop, netbook or tablet, so why not allow employees to use those devices in corporate work environments? Bring your own device is a new strategy being used by or considered by corporate IT departments. It allows employees to use devices with which they're comfortable and at a lower overall expense to the employee's company. It's an intelligent change in the corporate landscape to lower the costs associated with acquiring, deploying and maintaining devices, to reduce the number of required support personnel, and to decrease the possibility of single vendor lock-in.”

Heather Clancy: “Be honest: Do you want someone telling you what you can and cannot do with your personal technology? BYOD seems like a great idea for productivity, until you try manage it.


So

Is BYOD the future? Might be but watch out for the possible consequences. Will it be available for more people than the young and “cool guys”? And what happens when the BYOD becomes an employer’s demand? Might be scary. Watch out for my upcoming posts about BYOD.

Meantime; if you consider a BYOD roll out program read Gartner’s ‘Gartner Report BYOC checklist’

Thursday, 27 October 2011

Next "massive" post

Next "massive" post, which maybe should be published as a open discussion, will be about BYOD (Bring Your Own Device). In many point of views I think it's a positive trend but I have been thinking A LOT from another perspective; when the possibility becomes a demand...

Available in a couple of days.

Thursday, 6 October 2011

DaaS, Part 2 (3 of 3) – what happens when you provide it with a Microsoft OS?

Recap, Part 2 (1 + 2 of 3): As an MSP you have to use licenses from the SPLA Program if you want to offer solutions based on Microsoft software which also includes licenses. Windows 7 Enterprise is definitely the OS you want to provide your complete managed DaaS.

The Issue
When working with managed services and SCCM, as the “manager”, you cannot use OEM-versions as OS-license because you can’t control the license, it belongs to one specific computer, and you cannot handle one image for every PC. Neither can you use non VL-licenses, like the Windows 7 Ultimate, because they use traditional Microsoft licensing servers and not KMS or MAK (read more). You are stacked to use either licenses from VL or SPLA.

Check the picture in chapter 2 again which says; “The Windows 7 Enterprise operating system (OS) is available to Microsoft Software Assurance customers”. This means you can find the Windows 7 Enterprise version in the VL Programs, if you signed up for SA. This is a fact and I won’t go in to that discussion even if I think you should be able to buy it without SA. So this is fine if you as an MSP want to offer a managed DaaS where the customer is responsible for the licenses.

A complete managed DaaS where the license is included should then use Windows OS license from the SPLA program. Here is the big problem; Microsoft only offers Professional in the SPLA Program! According to Microsoft; Windows 7 Enterprise is an SA benefit. According to me; SPLA is in a way SA too, you have the right to run the latest version; SPLA is the way to offer services including the license; Windows Enterprise is the version for companies; why isn’t it available in SPLA? MSP doesn’t need the other SA-benefits but we need the Enterprise version and I really think we’re paying for it.

Going back to the DaaS, part 1; as a MSP you will not be able to fulfill 100% because if you want to give enterprises enterprise options customers have to buy or subscript their own licenses from a VL agreement. Today there is no way to deliver a complete managed DaaS. Microsoft; please do check this out; you are making a mistake here. I’ve talked to a lot of people at Microsoft about this; both on Nordic, EMEA and Corp level but no one really understand or can explain why it isn’t available in SPLA. My intention was to discuss this on the DaaS round table at Microsoft Hosting Summit 2011. Unfortunately all the talk was about VD’s, AppV and other V-things – yes, “the other” DaaS…

Microsoft, you haven’t done your homework in this matter. Adjust to the market like you did with the excellent License Mobility. Make the Windows Client Enterprise SKU available in SPLA Program. It really can’t be that difficult.

Don’t misunderstand me, I love Windows 7 Enterprise and we want to offer it in our services, but we can’t.

The end of DaaS, Part 2 – what happens when you provide it with a Microsoft OS? Thank you for reading the whole story.

All articles in my special DaaS story:
DaaS, Part 1 – do we all mean the same thing?
DaaS, Part 2 (1 of 3) – what happens when you provide it with a Microsoft OS?
DaaS, Part 2 (2 of 3) – what happens when you provide it with a Microsoft OS?
DaaS, Part 2 (3 of 3) – what happens when you provide it with a Microsoft OS?

If you want to engage me or discuss this further; please contact me.

DaaS, Part 2 (2 of 3) – what happens when you provide it with a Microsoft OS?

Recap DaaS, Part 2 (1 of 3) : As an MSP you have to use licenses from the SPLA Program if you want to offer solutions based on Microsoft software which also includes licenses.

Windows 7 Enterprise
As a MSP you want to offer services and solutions which bring the best value to the customer and the best business for the MSP. Best value to a customer (small, SME/-B or Ent) is offering Microsoft Windows 7 Enterprise as the OS in a complete managed DaaS. It offers features lower versions don’t. This is a breakout from a Microsoft website about Windows 7 Enterprise:


As you can see Microsoft says “unique technology for enterprise customers” and “with Windows 7 Enterprise, you can take advantage of the following features that are not available in Windows 7 Professional”. Note! “…not available in Windows 7 Professional”.

A true complete managed DaaS should be based on Windows 7 Enterprise and not on Professional. You have the great and professional features listed above where I want to highlight especially DirectAcess but also the BranchCache, Federated Search, BitLocker + TG and AppLocker…and then why not mention the other two great VDI opt and Multilingual UI. They are all features companies should take part of. But they cannot...in a complet managed DaaS.

Tomorrow: DaaS, Part 2 (3 of 3 ) -‘The issue’

All articles in my special DaaS story:
DaaS, Part 1 – do we all mean the same thing?
DaaS, Part 2 (1 of 3) – what happens when you provide it with a Microsoft OS?
DaaS, Part 2 (2 of 3) – what happens when you provide it with a Microsoft OS?
DaaS, Part 2 (3 of 3) – what happens when you provide it with a Microsoft OS?

DaaS, Part 2 (1 of 3) – what happens when you provide it with a Microsoft OS?

This is really not the biggest issue in the cloud and XaaS-world but I feel significant enough to highlight. Never the less it is one of these issues that players on the cloud market have to adjust to make the cloud work ok. I know it is a long story, but it has to be said. I have divided the Part 2 into three parts to make it easier to read.

If I could get 10 people at Microsoft to read and understand this… It could be a “small step for Microsoft, a giant leap for “DaaS-kind””. ;)

Recap DaaS, Part 1: There are two types of DaaS: the traditional virtual desktop and the growing complete managed DaaS which includes desktop (vd or not), hardware and the complete management. But it’s difficult when you as an MSP want to include the license.

Last spring I was invited to Microsoft in Sweden to discuss the possibility to sell complete managed DaaS including Win OS and Office 2010. Note! This meeting wasn’t initiated by me. But since I’m really in to this type of services I started to check this out and soon the idea ran into trouble…

License basics
As an MSP delivering services based on Microsoft software you should use the SPLA Program. You are not allowed to lease any other type of licenses. You can use SPLA as long as you have control of the equipment, this means either MSP- or customer owned equipment in a datacenter or MSP owned equipment on-premise at the customer. But you can never use it on customer owned equipment on-premise at the customer.

In some cases (private clouds and systems which can be a part of License Mobility) the customer can use their own licenses and they can be bought or subscribed from Microsoft, but it is a business between the customer, a LAR (Large Account Reseller) and Microsoft.

License basic is; you should have a license to have the right to install (and use) the software and you should have control of the equipment where the software is installed so you can uninstall it when the right to have it installed ends. That’s why an OEM-license comes with the computer, not the user.

This is quite clear by Microsoft. As an MSP you know quite well what you can and cannot do. But this is also where Microsoft stops the evolution of a complete managed DaaS.

Tuesday, 4 October 2011

DaaS, Part 1 – do we all mean the same thing?

When talking DaaS (Desktop as a Service) I often get confused; what do you/I/we mean? One type is the traditional virtual desktop accessed by i.e. Microsoft Remote Desktop Services Client (formerly known as Terminal Services Client) with or without a Citrix Desktop Receiver. I think this is a SaaS, maybe a bit advanced but still a SaaS and a SaaS only. This type is according to me far the most common DaaS on the WW market. The other is as I see it most frequent on the Nordic market but please tell me if I lack in this.

Another type of DaaS, the one I usually think about is a complete managed DaaS. A DaaS including the basic infrastructure, platform, directory, file and print services which all will be accessed from a thin client, pad or a traditional pc, no matter the OS. The physical client itself should be included in the service, a physical client which of course contains a complete and environmental certificated (green) DLM (Desktop Lifecycle Management). Responsible for managing the physical client and the OS are the MSP, i.e. with Microsoft System Center Configuration Manager (SCCM) and the physical support handled by IMAC-D routines. The customer should only have to call for 1 piece of DaaS to fulfill one users need during agreed time and price.

What about the license? Yes, it should be included but it isn’t that easy if we want to use the most common operating system – Microsoft Windows. I will get back to this issue in: DaaS, Part 2 – what happens when you provide it with a Microsoft OS? which will be available in a couple of days.

To the DaaS customers should be able to add their typical applications and services (cloud or not). Whether this software and licenses can be included is more a LA (License Agreement), logistic and policy thing. If you as a MSP can lease it and make money out of it – why shouldn’t you?

I really can’t say which one of them is "true" DaaS but customers and MSP’s must be able to differentiate them from each other. Should you rather call the complete managed DaaS a WaaS, (Workplace as a Service) instead? Maybe, but it might confuse more than explain and it really gets a bit frustrating with all the different XaaS’s meaning different and same things.

I think the complete managed DaaS-market will increase. It’s part of the Orchestrator mind set. Customers have to focus on the core business. Customers have to buy complete IT, not one or more XaaS’s who fulfill 25, 50 or 75%. Do remember; the customers’ internal IT department can be the Orchestrator.

All articles in my special DaaS story:
DaaS, Part 1 – do we all mean the same thing?
DaaS, Part 2 (1 of 3) – what happens when you provide it with a Microsoft OS?
DaaS, Part 2 (2 of 3) – what happens when you provide it with a Microsoft OS?
DaaS, Part 2 (3 of 3) – what happens when you provide it with a Microsoft OS?